We assess how easy your website is to use in line with ISO 9241-11, where usability is defined in detail. Through hands-on testing with independent participants, we diagnose whether labels, navigation paths, and layouts guide users to the right pages and whether content is expressed clearly and correctly.
We analyze whether visitors can achieve their goals with minimal effort and whether the site structure enables efficient guidance. Any issues are reported with actionable recommendations.
Accessibility Audit
We evaluate whether the site accommodates users who may find browsing difficult—such as people with visual or color-vision impairments—so that the site is barrier-free for everyone. Because certain color combinations can reduce legibility, we verify concrete items such as:
• Ability to adjust text size
• Alternative text for images
• Use of appropriate web standards and guidelines
• Compatibility with screen readers so non-text content conveys meaning
We report problems and propose remediation measures.
Heuristic Evaluation
In a heuristic evaluation, a team of 3–4 usability experts systematically reviews the site’s user interface. We identify issues such as:
• Broken internal/external links that prevent users from reaching target pages
• Missing images, layout breakage, or content that fails to render correctly
• Page titles and copy that are not appropriate for understanding the information
This multi-expert, multi-perspective review surfaces problems that are often overlooked or not yet visible, including those operators may miss. From a third-party viewpoint, we thoroughly uncover site-wide issues—covering both usability and accessibility—and propose improvements.